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-   -   Gamepass iPhone and iPad app Closed Caption rendering it almost unwatchable (https://forum.nfluk.com/showthread.php?t=103069)

Ryanrao1 28.08.2014 10:44 PM

Gamepass iPhone and iPad app Closed Caption rendering it almost unwatchable
 
On both the iPhone and iPad Gamepass apps the ability to turn off closed caption appears to be broken, the button is there but even when switched to off the captions are still there, a bold white distraction in the middle of the screen. It's bad enough on iPad but I've been travelling recently with just my phone and it's rendering it almost unwatchable as the caption seems to take up half of the screen.

Does anyone else have this problem?

Is there a fix?

I'm extremely disappointed as one of the main reasons for me forking out for Gamepass this year was for the mobile viewing and this is really letting me down at the moment.

Congestion 29.08.2014 09:31 PM

I have the same problem. I can't turn closed caption off.
Any advice would be appreciated.

bGZ Mic 01.09.2014 07:19 AM

I had a similar issue a few weeks back. Its got nothing to do with the app, its the device.

You can try to change the language settings. I read on the web that this helped a few, but the only thing that really helped me was to reset all settings of the ipad.

You dont need to restore, just reset the settings and this should do the trick.

Ryanrao1 03.09.2014 10:40 AM

Quote:

Originally Posted by bGZ Mic (Post 2089036)
I had a similar issue a few weeks back. Its got nothing to do with the app, its the device.

You can try to change the language settings. I read on the web that this helped a few, but the only thing that really helped me was to reset all settings of the ipad.

You dont need to restore, just reset the settings and this should do the trick.

Sorted! Was a pain having to redo all my settings but it has at least got rid of the awful closed captions. I'm wondering what I had set on the was causing it now.

bGZ Mic 03.09.2014 10:46 AM

Quote:

Originally Posted by Ryanrao1 (Post 2090073)
Sorted! Was a pain having to redo all my settings but it has at least got rid of the awful closed captions. I'm wondering what I had set on the was causing it now.

Glad it worked for you. I guess something internally got messed up within the iOS, since the reset of the settings fixed the issue.

I never had that problem on my iphone, or iMac.


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