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Search: Posts Made By: db316
Forum: NFL TV coverage 18.10.2017, 01:31 PM
Replies: 51
Views: 14,062
Posted By db316
If the NFL had any sense and wanted to grow the...

If the NFL had any sense and wanted to grow the fanbase they'd take UK prime time NFL out of the pay wall.

Weekly 6pm and 9pm games on any freeview channel would rapidly gain a viewership. I'm...
Forum: NFL TV coverage 09.10.2017, 11:28 AM
Replies: 11,665
Views: 1,284,381
Posted By db316
Seeing the daily issues and weekly mess when the...

Seeing the daily issues and weekly mess when the majority of users try to use gamepass on sundays is beyond embarassing at this point.

So pleased I got my refund after the first few weeks and...
Forum: NFL TV coverage 25.09.2017, 03:32 PM
Replies: 51
Views: 14,062
Posted By db316
Bare in mind the Wembley game was free and live...

Bare in mind the Wembley game was free and live on Yahoo in the UK (and the world I think). Quality was good.

Also TalkSport (2) seem to have the rights of games on Sundays.
Forum: NFL TV coverage 09.09.2017, 03:06 PM
Replies: 11,665
Views: 1,284,381
Posted By db316
Ridiculous article on how 'great' the new gamepass service is

http://www.thedrum.com/news/2017/09/06/nfl-game-pass-relaunches-europe-heres-how-it-will-break-sports-viewing-constraints

"WPP surveyed 5,000 existing Game Pass subscribers to help detect what is...
Forum: NFL TV coverage 09.09.2017, 01:32 PM
Replies: 12
Views: 2,312
Posted By db316
I subscribed to the old gamepass for around 5...

I subscribed to the old gamepass for around 5 years.

This year, with the new product, I was overcharged and ignored for weeks. Only by an endless series of threats did I get a refund. They...
Forum: NFL TV coverage 04.09.2017, 04:21 PM
Replies: 11,665
Views: 1,284,381
Posted By db316
Old gamepass steadily improved. Trust grew in...

Old gamepass steadily improved. Trust grew in the renewal process, it must have had some churn in subscribers but so many (me included) have either asked for a refund or just not bothered signing up...
Forum: NFL TV coverage 30.08.2017, 07:08 AM
Replies: 101
Views: 11,760
Posted By db316
Received a refund. It was given back to me...

Received a refund.

It was given back to me in Swiss francs, and because of exchange rate differences, worked out roughly £4 more than was taken originally.

I didn't ask for a refund in full -...
Forum: NFL TV coverage 28.08.2017, 04:14 PM
Replies: 101
Views: 11,760
Posted By db316
I received an email saying I would be given a...

I received an email saying I would be given a full refund of 139.99 GBP, once again the idiots on the other end said my 'original payment' was 139.99 in gbp, and once again I sent them a screenshot...
Forum: NFL TV coverage 14.08.2017, 09:10 AM
Replies: 101
Views: 11,760
Posted By db316
It looked like it was copy and pasted from a...

It looked like it was copy and pasted from a standard template, e.g. someone or a machine looking for keywords and just responding like a robot.

I'm sure this new contract is a lot cheaper for...
Forum: NFL TV coverage 12.08.2017, 08:23 AM
Replies: 101
Views: 11,760
Posted By db316
I received a similar email, very generic telling...

I received a similar email, very generic telling me I had been billed 139.99 in pounds. Immediately replied showing I hadn't.
Forum: NFL TV coverage 10.08.2017, 10:42 AM
Replies: 101
Views: 11,760
Posted By db316
I'm not a moderator, I can't do that. Just...

I'm not a moderator, I can't do that.

Just use this thread to track all billing issues. I'll update the first post with a user name and their amount so it remains prominent if any more people...
Forum: NFL TV coverage 10.08.2017, 10:38 AM
Replies: 101
Views: 11,760
Posted By db316
I've edited the first post in the thread to track...

I've edited the first post in the thread to track each users billing issue, just want a simple list to get a feel of how bad the issue is.

Don't create another thread this is fine for all billing...
Forum: NFL TV coverage 10.08.2017, 10:23 AM
Replies: 101
Views: 11,760
Posted By db316
Were you billed? If so, by how much, and in what...

Were you billed? If so, by how much, and in what currency?
Forum: NFL TV coverage 10.08.2017, 10:22 AM
Replies: 11,665
Views: 1,284,381
Posted By db316
[QUOTE=4Skin;2342700]This is getting beyond a...

[QUOTE=4Skin;2342700]This is getting beyond a joke now. First, I can't access a service I paid for. Second, despite me turning off auto renewal and getting an email assuring me no money would be...
Forum: NFL TV coverage 10.08.2017, 09:46 AM
Replies: 101
Views: 11,760
Posted By db316
Yes, we need a separate thread. Otherwise...

Yes, we need a separate thread.

Otherwise why not just have a single thread because everything is NFL related anyway?

This is the TV Forum. Do you propose there should only ever be 3 threads...
Forum: NFL TV coverage 10.08.2017, 09:20 AM
Replies: 101
Views: 11,760
Posted By db316
Gamepass billing issues [separate thread]

Mods - please leave this in place and don't merge into the messy single thread about gamepass, as this is a serious, separate issue where the NFL are taking money from people without their consent. ...
Forum: NFL TV coverage 09.08.2017, 10:37 AM
Replies: 201
Views: 34,357
Posted By db316
I'd suggest cancelling now and signing up again...

I'd suggest cancelling now and signing up again in a month if they sort out their complaints process and customer service.
Forum: NFL TV coverage 09.08.2017, 09:07 AM
Replies: 11,665
Views: 1,284,381
Posted By db316
Overcharging / Billing in foreign currency issue

Another day and still no response at all from help.nflgamepasseu@deltatre.com

I've explained the charging in foreign currency issue, the price being wrong etc.

They clearly are either...
Forum: NFL TV coverage 08.08.2017, 08:38 AM
Replies: 84
Views: 19,615
Posted By db316
Qualcomm - any update on the overcharging issue...

Qualcomm - any update on the overcharging issue many of us have faced - Where gamepass europe have charged in a random foreign currency, meaning our banks have applied non-GBP surcharges?
Forum: NFL TV coverage 08.08.2017, 08:35 AM
Replies: 11,665
Views: 1,284,381
Posted By db316
Not the case here. Always paid in GBP, from UK,...

Not the case here. Always paid in GBP, from UK, UK address, uk credit card etc.

Occasionally used Gamepass abroad. No idea why they decided to charge me - this time - in Swiss Francs.

Pretty...
Forum: NFL TV coverage 07.08.2017, 06:44 PM
Replies: 11,665
Views: 1,284,381
Posted By db316
Absolutely shoddy logic if they decided which...

Absolutely shoddy logic if they decided which currency to charge us on based on their guess of where we were located when we bought it last year. Rather than e.g. the currency used to charge us last...
Forum: NFL TV coverage 07.08.2017, 01:10 PM
Replies: 201
Views: 34,357
Posted By db316
I was overcharged too - except I was charged in...

I was overcharged too - except I was charged in CHF.

Tried to post about it but the moderators merged it into the main gamepass thread, which effectively hides the issue away from other people....
Forum: NFL TV coverage 07.08.2017, 01:04 PM
Replies: 11,665
Views: 1,284,381
Posted By db316
Overcharging

Bit annoying that my 'overcharged by gamepass' thread was merged into this one.

It hides the frustration people are having with the useless new providers.

I've tweeted nfl uk and emailed nfl...
Forum: NFL TV coverage 05.08.2017, 06:32 PM
Replies: 11,665
Views: 1,284,381
Posted By db316
Gamepass: New terms and conditions

Signed on on the web and was asked to accept the following t's and c's:


> Where a Game Pass Pro (season subscription) or Game Pass Essential (season subscription) subscription product has been...
Forum: NFL TV coverage 05.08.2017, 11:15 AM
Replies: 11,665
Views: 1,284,381
Posted By db316
Overcharged for Gamepass, and in Swiss Francs!

Checked my statements - last year I paid £129.99 for gamepass.

Today I see a charge, in Swiss francs for CHF178.88, then my bank applied a £4.19 transaction fee because it was made in a foreign...
Showing results 1 to 25 of 246

 
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