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Old 01.06.2014, 07:19 PM
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European Bob European Bob is offline
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Quote:
Originally Posted by JensonF View Post
Alternatively, the price they charge is nothing to do with the cost to them of the service -- it's what they think they can screw out of the customer, and someone began to get cold feet about where they'd set it.
Price is about value to the customer not what it costs the provider to produce it.

I remember hearing a story once about a steam train that had broken down due to engine trouble. The engineer comes out, takes a look and whacks a particular part of the engine with a hammer. Fixes the problem instantly. He charges the railway company an arm and a leg for it: was it a bloke hitting an engine with a hammer, or someone whose knowledge of engines and mechanics meant that he knew instantly what was the problem and what was needed to sort it out and get a train that had stopped, full of passengers, moving again? Value, not cost.
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