NFL UK Forums - View Single Post - Gamepass billing issues [separate thread]
View Single Post
Old 10.08.2017, 03:45 PM
FearTheStar's Avatar
FearTheStar FearTheStar is offline
Join Date: 19.07.2017
Posts: 16

I tick a few of these boxes. Even though I'd paid for a subscription through July, the new GP site showed no active sub. I tried to get a response from customer service for three weeks. In the last week of July, I unchecked the box for auto-renew on the old site. I received no email confirmation, but the auto-renew box disappeared after that.

A few days later, I was billed automatically by GP for £155 - so, charged without consent, and over-charged at that.

I contacted GP via email and got an auto-reply and nothing further. I also contacted gamepasseurope on this forum for help and was ignored.

I finally gave up and disputed the charge, which now appears to have been removed from my credit card.
Reply With Quote