Gamepass locked on 3000kbps - pixelated full screen

[mikeyverve]

Hi

I've had Gamepass for the past few years and the quality has always been excellent. It's now not allowing me to change to 4500kbps, it's greyed out, but more importantly it's pixelated when I switch to full screen. It's never done that in the past and looks awful.

Just noticed as well that not only is it pixelating the picture but the player bar and any other text that's part of the player as well.

Anyone else experiencing this?

Thanks

[Old Mr T]

Can't say I have. Without wishing to sound too IT support, have you tried logging out and restarting your PC?

[charlesp]

4500kbps is new this season and only available for 2012 games and NFL Network live stream. Content from 2011 or prior will only be available up to 3000kbps, which was the maximum up through last season.

[Steve_H]

I had the pixelation problem, and found changing browser cured it. I know it's not ideal, we all want to use our preferred browsers, but it gets the pic quality back. Did for me anyway.

[samhuds]

This seems to be a problem with Google Chrome. On my laptop it pixelates badly in full screen mode even at 4500kps, but when I use Internet Explorer it's perfectly clear.

[Steve_H]

Originally Posted by samhuds

This seems to be a problem with Google Chrome. On my laptop it pixelates badly in full screen mode even at 4500kps, but when I use Internet Explorer it's perfectly clear.

Ditto, exactly. Only difference I'm on a desktop, that's it.

[mikeyverve]

Ah, thanks!

SOLVED!!!!