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  #1  
Old 12.01.2011, 12:22 PM
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Thistimemaybe Thistimemaybe is offline
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Default Sky have refunded half my HD fee!

I've been annoyed by the lack of HD broadcasts of NFL games over the past few months, so I emailed Sky Customer Services to complain - pointing out that I had taken HD on the basis of Kevin Cadle's repeated encouragement to watch the games on the HD channel and suggesting that this was false advertising.

After getting the run-around initially and requesting that my email be dealt with by a more senior person, I got a response offering half the year's HD fee refunded - £60 into my Sky account.

I strongly recommend that others of you who use HD solely to watch NFL and who have therefore been badly short changed to get on to Sky and demand a refund. A threat of referral to Advertising Standards may help.
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  #2  
Old 12.01.2011, 12:25 PM
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Quote:
Originally Posted by Thistimemaybe View Post
I've been annoyed by the lack of HD broadcasts of NFL games over the past few months, so I emailed Sky Customer Services to complain - pointing out that I had taken HD on the basis of Kevin Cadle's repeated encouragement to watch the games on the HD channel and suggesting that this was false advertising.

After getting the run-around initially and requesting that my email be dealt with by a more senior person, I got a response offering half the year's HD fee refunded - £60 into my Sky account.

I strongly recommend that others of you who use HD solely to watch NFL and who have therefore been badly short changed to get on to Sky and demand a refund. A threat of referral to Advertising Standards may help.
Nice doesnt apply to me but good work all round fella! In the word of our YouFF... Nuff Respect..

Get cash out of sky once they have had it is never easy!
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  #3  
Old 12.01.2011, 02:11 PM
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Quote:
Originally Posted by Thistimemaybe View Post
I've been annoyed by the lack of HD broadcasts of NFL games over the past few months, so I emailed Sky Customer Services to complain - pointing out that I had taken HD on the basis of Kevin Cadle's repeated encouragement to watch the games on the HD channel and suggesting that this was false advertising.

After getting the run-around initially and requesting that my email be dealt with by a more senior person, I got a response offering half the year's HD fee refunded - £60 into my Sky account.

I strongly recommend that others of you who use HD solely to watch NFL and who have therefore been badly short changed to get on to Sky and demand a refund. A threat of referral to Advertising Standards may help.
Cheers I will give it a go.
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  #4  
Old 12.01.2011, 02:11 PM
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Although I currently getting Sky for half price after cancelling it for a couple of months.
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  #5  
Old 17.01.2011, 07:07 PM
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anyone got an address for Sky?

I been looking all over their website. The contact us section doesnt let me send the email as it says my email address doesnt match
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  #6  
Old 17.01.2011, 08:06 PM
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I might just have to give this a go myself.
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